Cancellation conditions

Summer 2022

We have relaxed our cancellation conditions for the coming summer season:

– Bookings can be canceled free of charge up to 7 days before your arrival.
– For cancellations made in the last week before the day of arrival 90% of the total price will be charged.
– If you are unable to start your vacation due to a travel warning for our region, there are of course no cancellation fees.

Winter 2022/23

In case of a cancellation we refer to the general Austrian hotel contract conditions:

– 3 month or more before date of arrival: no cancellation fee
– 3 month to one month: 40% of the total agreed price
– 1 month to 1 week: 70 % of the total agreed price
– last week: 90% of the total agreed price

Should there be restrictions again (Covid 19), we will adjust our cancellation conditions.

We recommend that you conclude travel insurance. The European travel cancellation insurance  has decided, despite the pandemic status according to the WHO and although pandemics are not insured anywhere, to insure Covid-19 diseases from now on, like any other unexpected serious illness.

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